Discussion D: Cultures, People, and Quality Control

Welcome to the forth discussion. In this course you will be introduced to a topic in the discussion. The first week of the module you will write about your initial thoughts after reviewing the resources. The initial post should be at least 300 words.

During the following week you will reply to at least two of your classmates. The replies should be at least 100 words. See the discussion rubric for more details on grading.

Discussions should always be completed prior to “class.” If you are in an online class or an on ground course this is prior to the lesson portion of the week. Are you ready to begin?

1. 1. 1. 1. 1. 1. 1. 1. 1. 1. Watch Ted Talk: The Voices of China’s Workers

                              • https://www.ted.com/talks/leslie_t_chang_the_voices_of_china_s_workers

                           2. Watch Ted Talk: Understanding the Rise of China

                              • http://www.ted.com/talks/martin_jacques_understanding_the_rise_of_china

                           3. Watch Ted Talk: Behind he Great Wall of China

                              • http://www.ted.com/talks/michael_anti_behind_the_great_firewall_of_china

Initial Post (1 300-word post)

Many manufacturing workers (such as factories in China and Russia) and service industry workers (such as call centers and help desks in India) complete their job functions in a different culture and environment than the company’s headquarters. If you were an operations manager in the United States overseeing an international operation, what issues should you be aware of? How would you prepare yourself to manage different cultures?