Purpose of Assignment

The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results.

Resources

Microsoft® PowerPoint® (or other software such as Vizio, Microsoft® Word, etc.)

Assignment Steps

Select a complex process from your personal life or work. (I am a real estate agent in Texas. Please use the process of a real estate agent for this assignment)

Use Microsoft® PowerPoint® or other software, such as Vizio, Microsoft® Word, etc. to create a flowchart of the as-is process.

Define metrics and measure the current process.

Use process improvement techniques to improve the process.

Use Microsoft® PowerPoint® or other software, such as Vizio, Microsoft® Word, etc. to create an improved process flowchart.

Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.

Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).

Format your assignment according to APA guidelines.

Submit your assignment.

Submit the flow chart and the 525-word executive summary in the same file. You can use word document for both.

Use in-text citations according to references used. list all references used.